JOB POSTING | General Manager
JOB POSTING | GENERAL MANAGER
Job Title: General Manager
Reports to: Board of Directors
Duration: Permanent, Full Time
Location: Green Thumb Theatre Office, Studios
Remuneration: $67,000 - $85,000 - commensurate with experience
Posted: July 8, 2022
Green Thumb's offices are located on the traditional, ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ílwətaʔɬ (Tsleil-Waututh) Nations. As a touring company, Green Thumb Theatre’s work often takes place throughout the traditional homelands of most of the Indigenous Nations and cultures across British Columbia and beyond.
Due to the ongoing COVID-19 Pandemic, Green Thumb has strict protocols in place to protect its employees and community at large. All Green Thumb COVID-19 protocols are reviewed and updated regularly to reflect the current Public Health Orders. To learn more, please visit
About the Role:
Reporting to the Board of Directors, the General Manager is responsible for the successful leadership and management of the organization according to the strategic direction set by the Board of Directors. Such direction is informed by the plans and vision of the Artistic Director, the policies established by the Board of Directors, and the resources available.
The General Manager works collaboratively with other Green Thumb staff members: with the Artistic Director (annual program and associated operating plan and hiring of all permanent employees), the Tour & Company Manager (tour promotion activities, establishment of school and venue based sales targets and coordination of venue-based tour contracting), the Production & Facilities Manager (show production and year round facility and other asset management budgets), the Development & Communications Coordinator (company marketing collateral, social media, identity and development of the annual funding plan), the Education Liaison (relationship building with key school contacts and budgeting of educational programs), the Accountant (regular financial reports for the purposes of internal and external reporting), and other contract workers and consultants, as required.
The General Manager is employed by the Board of Directors and acts as an advocate and representative of Green Thumb Theatre to arts professionals, various stakeholders and the community at large. Evaluation of service and contract negotiation are also conducted by the Board of Directors, through the Board’s General Manager Search Committee.
Green Thumb Theatre is actively seeking to dismantle inequity in the theatre sector, and to furthering principles of access, inclusion, and equity in our work. We strongly encourage applications from BIPOC, LGBTQ+, and other communities facing systemic marginalization, and welcome members of those communities to self-identify as they feel comfortable. All Green Thumb staff, contractors and volunteers will be asked to sign off on Green Thumb’s Anti-Oppression and Anti-Harassment Policy. This can be found at https://www.greenthumb.bc.ca/resources/anti-oppression-anti-harrassment-policy
Required Performance Competencies:
The General Manager must demonstrate the following competencies:
- Driving for Results
- Planning and Organizing
- Team Leadership
- Interpersonal Communication
- Teamwork and Collaboration
Definitions and descriptions of these competencies are attached.
The General Manager supervises the following permanent staff:
Production& Facilities Manager (in collaboration with the Artistic Director)
Tour & Company Manager
Development & Communications Coordinator
Education Liaison (in collaboration with the Artistic Director)
Office and Financial Management
- Prepare annual operating and capital budgets
- Liaise with department heads to develop annual budget and monitor their progress through the year
- Maintain appropriate internal controls to safeguard the company’s assets
- Oversee all aspects of financial management, including cash flow,investments and annual audit
- Ensure that there are adequate resources for the company to achieve its objectives
- Administer the playwrights’ agency operated by the Society
- Keeps abreast of all regulatory and best practice in the industry
- Set and supervise sales targets and strategies that ensure the financial health of the organization
Planning and board engagement
- Prepare short-range and long-range plans for the administrative operation of the company, including work on the Board’s Strategic Plan
- Act as a resource to the Board of Directors, and committees thereof, as appropriate
- Submit to the board regular reports and plans for the company’s activities, including budgets and quarterly financial statements. Submit monthly financial statements and compliance report to the Treasurer and Finance Committee
Human Resource Management
- Lead the organization’s human resource programs and policies as they apply to employee relations, compensation, benefits, safety, performance and staffing levels
- Is responsible for administration and oversight of all hiring,dismissal, supervision and annual evaluation of staff
- Is responsible for all playwright royalty agreements
- Oversees all contracting of independent artists, consultants,creatives, etc.
- Act as a mentor to members of the company and promote professional development as a company value
- Uphold the practices and ideals laid out in the company’s Anti-Oppression & Anti-Harassment Policy, Code of Conduct and Anti-Racism Action Items
Funding and fundraising
- Stay abreast of government and private sector funding opportunities through research and networking and oversee the development of strategies to cultivate those relationships
- Create and monitor the annual fundraising operating plan and calendar and the delegation of tasks associated with fulfilling the plan
- Seek financial support for the company’s activities through the preparation of government and foundation applications
- Oversee any capital campaigns, including advice to the Board of Directors on effectiveness of the campaign
- Ensure timely and accurate report delivery to funders
- Approve all print and digital material related to fundraising in collaboration with marketing and outreach staff
$67,000 - 85,000 to commensurate with experience. Upon completion of a three-month probation period, the General Manager is eligible to enroll in the Extended Benefit Plan.
To apply, please submit a current resume/CV and cover letter outlining your interest in the position and highlighting relevant experience as applicable to the requirements of the position.
The Board of Directors of Green Thumb Theatre will be moving to fill this position in a proactive manner in preparation for the upcoming 2022-23 season. Please apply to firstname.lastname@example.org. Only those qualified candidates that will proceed to the interview will be contacted for follow up, as applications come in.
Interested parties are welcome to contact Artistic Director Rachel Aberle at email@example.com with pertinent inquiries prior to submitting an application.
Definitions and descriptions of Required Performance Competencies:
Generating novel and creative solutions to problems that will result in improved performance, better outcomes, high productivity, etc. People who are competent at innovation generate creative and novel ideas and solutions. They question how things have been done in the past and try to develop new ways to address business issues or problems. They are forward thinking.
- Thinks in innovative and in creative ways
- Questions how things have been done in the past and tries to develop new ways to address business issues or problems
- Views tactical problems or initiatives from a broad perspective and emphasized solutions that support strategic objectives
- Generates new ideas/solutions that can be successfully implemented
Maintaining a high level of commitment to personally getting things done. People who are competent at delivering results assume personal responsibility for achieving outcomes and work effectively with little direction. They are dependable and responsible.
- Assumes personal responsibility for achieving outcomes
- Works effectively with little guidance
- Is dependable and responsible
- Finishes what they start, persists
- Works on the right tasks
- Produces a high level of work output
PLANNING AND ORGANIZING
Effectively organizing and planning work according to organizational needs by defining objectives and anticipating needs and priorities. People who are competent at planning and organizing efficiently manage their time and the time of others and effectively handle multiple demands and competing deadlines. They identify goals, develop plans, estimate time frames, and monitor progress.
- Sets realistic goals and manages progress toward goal completion
- Identifies and uses good processes and procedures for managing work
- Develops contingency plans in anticipation of possible obstacles
- Effectively manages their own time
- Effectively manages the time of others
- Effectively manages multiple projects, demands and competing deadlines
- Consistently attains goals because of their planning and organizing abilities
Leading others to accomplish team goals and objectives. People who display this competency effectively influence the activities of team members to achieve results. They foster teamwork and promote good team processes that best utilize the talents of the group to accomplish objectives.
- Has a desire to lead others and exerts the effort to do so
- Inspires others to perform by setting a good example of hard work and a willingness to extend themselves and personally take on tasks to meet objectives
- Sensibly assigns tasks to team members according to their capacities
- Is fair and objective and does not play favorites
- Fosters and promotes an environment of collaboration
- Holds others accountable for fulfilling their commitments
- Assumes personal responsibility for the success or failure of the team
Communicating clearly and effectively with people inside and outside of the organization.
People who are competent at interpersonal communication listen effectively and develop rapport with others. They are able to articulate their thoughts and ideas clearly, they present information in a straightforward and logical way, and they ensure that they are understood. They share information with others that will improve the overall work progress.
- Develops a good communication rapport with other people
- Listens to others
- Readily shares useful information
- Articulates thoughts and ideas clearly
- Closes the information loop by making sure they understood others and that they have been understood
- Is truthful and constructive in their communications
- Does not spread rumors or malicious gossip
TEAMWORK & COLLABORATION
Effectively working and collaborating with others toward a common goal. People who are competent at teamwork build and maintain cooperative work relationships with others. They complete their own tasks for group projects in a timely and responsible manner and directly contribute to reaching the group goal.
- Builds and maintains cooperative work relationships with others
- Listens to and values the input of others
- Collaborates effectively in meetings and informal interactions
- Commits to supporting the larger group effort
- Assists others in the completion of their tasks to support group goals
July 8, 2022